Envoy is a software company based in San Francisco that is working to create new and innovative ways for guests to sign in for an office visit simply by using an Ipad. Making the use of an old fashioned, insecure, logbook a thing of the past. Envoy has been implementing the automation Of visitor registration and how it can be turned into a more simpler process. This process also includes new ways to notify the host when the visitor has made a presence in the building; as well as the issuance of visitor badges and photos.
The IT department of Envoy has the tough job of updating each employee whenever they are moved from one department to another, or even transferred to another building. IT has the job of ensuring that the employee, as well as all customers are transitioned smoothly without any major disturbances that can be blamed on any changes that were made in the new security system. Envoy has worked with OneLogin to ensure that the SCIM protocol is implemented correctly, to ensure the user has adequate capabilities to provision the “automated user on/offboarding” feature. Which now gives Envoy’s “Premium and Enterprise” customers the ability to connect to it via the application catalogue for OneLogin.
System for Cross-domain Identity Management– which has been shortened to the acronym SCIM, is a way to make user provisioning and management much simpler. SCIM enables and allows customers to speed up the rollout and adoption of a new application. This is done by adjusting how the user takes to the new application in which they desire.
Envoy is doing its best to maximize the customer experience by doing their best to keep employee records up-to-date on all systems, ensuring productivity is maximized. When data gets stale, it results in a lessor visitor experience. Envoy customers will get the best results upon registration to the application, if all employee records are current, accurate, readily available. That way when the employee sends out a visitor invite, they will receive a host notification immediately upon the arrival of the visitor to alert them. The visitor is then easily able to sign in and will not have any time wasted as they search a list of employees that are no longer employed by the company.
Envoy wants to create the perfect visitor experience for all their customers. For this is the reason why Envoy as adopted the SCIM standard. It allows for consistency of the format for user data which will allow for a stronger grasp that’s available to work with as it evolves and improves the overall product.