Category Archives: Video Visitation Technology

Florida Correctional Officer and Securus Technologies Underscore Need to Rid Prisons if Illegal Cellphones

Securus Technologies leads the industry when it comes to products and technologies designed to enhance the security and efficient operations of correctional institutions. One of the newer, cutting edge technologies from Securus Technologies is the Wireless Containment System.


The Wireless Containment System, or WCS, is designed to eradicate illegal cellphones from correctional institutions. The solution is being put into place in an increasing number of correctional institutions in the United States and Canada.


As part of the process of implementing WCS at correctional facilities in North America, Securus Technologies undertook an analysis of the frequency of illegal communications coming from correctional institutions. Securus Technologies recorded an alarming 1.7 million illegal inmate communications in eight correctional institutions. These represented illegal communications the technology from Securus Technologies was able to prevent from being successfully made.


Keep in mind that there are thousands of different correctional facilities in the United States. These include facilities on the local, state, and federal levels. Thus, the number of illegal communications being made by inmates in this day and age is astronomical.


Securus Technologies is headquartered in Dallas, Texas. The company currently is serving over 3,400 correctional and law enforcement agencies located in North America. About 1.2 million inmates are covered in one way or another by different types of Securus Technologies products, services, and solutions.


The life story of Robert Johnson underscores the vital importance of reigning in the use of illegal cellphones by offenders in correctional institutions. Johnson was a Florida corrections officer. The proudly served in that capacity for over a dozen years.


One day, while at work, Johnson discovered a box containing contraband that an inmate was attempting to get into the correctional facility where Johnson worked. Johnson’s efforts prevented about $50,000 worth of contraband from being introduced into the institution. But, that was not the end of the story.


The inmate who orchestrated the attempt to get the contraband into the facility had in his position an illegal, working cellphone. Armed with the cellphone, the inmate was able to contact an associate outside of the institution, apparently a fellow gang member.


Through the use of the illegal cellphone, and calling from prison, the inmate as able to order a hit on Johnson. Indeed, after ordering the hit, the inmate’s associate broke into Johnson’s home. The hitman opened fire on Johnson, shooting the correctional officer multiple times. Johnson nearly died and many attributed his survival to nothing less than a miracle.


Once recovering from the assault on his life, the former correctional officer has made it his mission to encourage correctional agencies to take the necessity to eliminate illegal cellphones from correctional institutions very seriously. He advocates for the use of technology, like the WCS created by Securus Technologies.


Securus Technologies: The Leader In Prison Communications Services In America

Securus Technologies is a company that has managed to stand out in the field of prison communications owing to the incredible quality of services that they provide. The company is currently one of the most sought-after prison communications providers in America, and is used by several prisons across the country and also a few in Canada. The company has undergone several changes and developments to reach the position that they are currently in. One of the most significant developments that the company went through was when they decided to merge with a company known as T-Netix, which at the time was also on the same competitive level as Securus Technologies. The entire merger was brought together by Rick Smith, who now leads the company as their CEO.


Securus Technologies takes pride in the kind of services that they provide and continually tries to upgrade them by implementing better technology. The company offers a wide range of voice and video calling options to those who want to contact their friends and family on the outside. All of the communications that go on between the inmates and the outside world is recorded and kept in the case where it needs to be used as court evidence. This has been a brilliant move which helps monitor the inmates, and also reduces the number of crimes that happen as a result of the misuse of these services. The company has also assisted judiciaries and has provided these records as evidence on multiple occasions.


Securus Technologies has set the standard for communications services and has been of a big help to maintain the public safety of people in America. Their dedicated effort to ensure the safekeeping of the people and enforcement of the justice system are some of the main factors that have contributed to Securus Technologies is the company that it is today.



Securus Technologies Helps Society In Many Ways

Securus Technologies is in the business of providing products to the community that promote profit for people rather than profit for the business owner. A good way of displaying this would be the fact that Securus Technologies charges very low fees for all of their services. In fact, their fees are lower than the fees traditional jails charge to make phone calls and put money into an inmates commissary.


The hardware Securus Technologies offers is also at a low price. Inmates and prisons as a whole can pay a low monthly fee for both hardware and software. This monthly payment is less expensive than one meal that can be purchased inside of a jail.


People can visit the Securus main website to retrieve a list of all the jails that support Securus hardware and software. People can then visit the websites of those jails to observe the great comments they have all written regarding Securus.


Many of these reviews attest to the fact that Securus has great customer service. If a problem is every reported, with either the hardware of software, a specialist will be on the scene in less than an hour. This is a promise provided by Securus Technologies to all of their customers.


Securus Technologies Role in Criminal Investigations

Securus Technologies, Inc. was founded in 1986 and has its headquarters in Dallas, Texas. Today, it employs up to 1,000 people with regional offices in other areas including Allen, Atlanta, and Carrollton. It is reported that Securus Technologies has contracts with nearly 2,600 correctional facilities in the U.S., Canada, and Mexico. T-Netix and Evercom, two well-known correctional market companies merged in 2004 and 2007, the technology company acquired Syscon Justice Systems, a leading international brand in Offender Management Systems.


The company has since put up a system that helps in the control of contraband phones. By 2006, Access Solutions, which is managed by Securus, was approved by over five facilities in the Department of Corrections. In July 2016, it got into partnership with Harris Corporation regarding the Cell Defender technology. Securus has made announcements on its Wireless Containment Solution this year, a technology that it will use to block contraband cell phones from the mobile networks.


Today, Securus Technologies stands as one of the leading dealers in detainee communications, government information management solutions and parolee tracking. The company enjoys popularity as the leading provider of innovative technical, responsive and comprehensive customer service. Its sole focus is always on the special needs of the law enforcement communities and the correctional facilities. Its various regional offices in the Dallas metro area and Atlanta, Georgia sufficiently serve its customers.


I have come to learn that customers have had a very positive experience with Securus Technologies. From Oct. 21, 2016, PRNewswire, a customer appreciated the company for having assisted him with the required phone calls information so that he was able to obtain the search warrant for a corrupt staff member. This led to the arrest of the member who was dealing in contraband. The customer expressed lots of thanks and was willing to Securus more often.


How to Begin Using Securus Technologies

Securus is a wonderful company that enables you to keep in touch with your loved one in the prison system. A lot of people are looking into beginning to use Securus because of the different services and benefits that come from it. Securus has also recently launched a multi-state campaign to raise the awareness of the services that they offer to prison families all over the country. This is a wonderful campaign that is allowing more and more people to learn about the different video visitation services that happen to be available to them that they would easily take advantage of themselves.


I have been using Securus for a long time now and have been nothing but happy with the results that have come from it. It is a great service that is allowing me to feel totally confident in the fact that I can finally keep in touch with my loved one with ease. You do not have to worry about making those lengthy trips to the local prison just to be able to see your loved one because there was finally something that can benefit you in the way of using Securus. Securus is a wonderful company that you can easily utilize each and every day if this is something that you would wish to do.


Because of the fact that they have launched a multi-state campaign to raise the awareness of video visitation Services, it is no wonder that Securus has literally taken the prison World by storm. Many prison families are beginning to utilize secure it for their own personal needs and it is enabling them to feel totally confident in the fact that they can finally keep in touch with their loved ones without making the trip to the prison just to be able to see them face to face.


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Securus Technologies Launches an Inmate Form Automation Tool (ConnectUs)

Securus Technologies, a well-known provider of technology solutions for investigation, monitoring, corrections, and public safety, officially announced the implementation of Inmate Forms as well as Grievance request on ConnectUs. The new application will improve the quality of service and save clients a significant amount of real money and time. The introduction of this automation tool is part of Securus’ goal of modernizing correctional agencies. Watch this video on Youtube.


Transitions from manual to digital processes


For a long time, correctional facilities have relied on paper forms for diverse inmate request including medical, registration forms, and handbook acceptance forms. Therefore, correctional administrators spend a significant amount of time distributing, collecting, logging, filing, and storing forms. The new application makes it possible for the creation of custom forms for a wide range of requests. Changing the form only takes a few minutes, and it does not require any printing.


The application is creating a positive impact for clients. Inmates can have personal access to forms, check out the status of grievance, and choose to consent or appeal them. ConnectUs is an advanced and feature-rich detainee platform in the correctional market. It allows incarcerated person to have access to a limitless set of applications as chosen by the correctional facility. Correctional officers can ensure that inmates are accessing useful content and communicate with them via the digital bulletin board.


Securus Technologies


Securus Technologies offers cutting-edge criminal and civil justice technology solutions that enhance public safety and revolutionizes the incarceration experience. Over 3,450 correctional facilities depend on Securus for safe, simple, and reliable technology solutions, which are readily accessible and easier to use. The firm has hundreds of patents and team of experienced engineers, thinkers, technologist, and designers who are eager to come up with innovative solutions to problems that correctional agencies face. The Dallas-based company offers its exceptional services to more than 1.2 million incarcerated persons across North America.


Securus Technologies Improves Inmate Communication

The concept of video visitation is finally here for the prison systems, and more people are embracing this through Securus. When it comes to at-home visitation systems, I have found that this is truly one of the most convenient ways for families to visit with their on friends and family members that are currently serving time. I think the most fascinating thing about that is the ability to actually join multiple friends together and start a video chat session with someone that is behind bars. That is what I do when I schedule my online video visits.

I think that most people that have friends behind bars will make the sacrifice to go to the prison occasionally, but no one wants to go there on a regular basis. That is why video visits are better. This is why Securus is so popular. It allows people to schedule online visitations with family members without the hassle of actually driving and waiting in line once they get to the prison. It is very convenient for those that also may have family members that are serving time in different states. Sometimes it is very unrealistic to fly or drive two different state for visitation purposes.

I think that at-home visitation will become something that will become available in prison systems around the world. At this time this type of platform is still rather limited, but it is growing at an extremely fast rate as is Securus staff. I believe that there will be a time where this type of visitation will actually replace all of the glass windows and phones. I believe this is a much more convenient way for visitors, and it also will be a quite effective measure for prison systems.

There have always been complaints about operating costs for prisons, and video visitation may be one of the best ways to resolve that issue that is associated with operating costs. Securus Technologies has managed to do put a lot of other companies may have failed to do. This company has capitalized on this patented technology in a niche market and given the government a method to actually shrink the costs associated with operating a prison. When there are long lines for visitations it can require a lot of prison system personnel. Prison systems that are hesitant to get involved with this system should really consider all of the benefits that can come with cutting down visitation lines.